Privacy Policy | inak918 Official Gaming Platform Malaysia

Last Updated: 2026-08-18

What we collect: Basic identity, verification docs, payment details, and device technical data.
Why we collect it: To manage your account, process withdrawals, and prevent fraud.
Who sees it: Our internal team and trusted partner payment/verification providers.
Retention: Kept for the life of your account and as required by Malaysian law.
Control: You can request data access or deletion via our support channels.

Introduction and Scope

This Privacy Policy outlines how inak918 handles the personal information of users within Malaysia. This policy applies exclusively to our website and official applications. It does not extend to third-party websites, affiliate links, or external services that you may visit after leaving our platform. We encourage users to review the privacy policies of any external sites they encounter.

Personal Information We Collect

Account & Identity

Data provided during registration to create and manage your unique player profile.

Verification Documents

Documents used to verify your age and identity to comply with gaming regulations.

Payment Data

Financial details necessary to facilitate secure deposits and fast payouts in MYR.

Gaming Activity

Records of your transactions, games played, and betting history for account auditing.

Technical Data

IP addresses, browser types, and device identifiers to ensure site security and performance.

Communication

Logs of interactions with our support team to resolve your queries efficiently.

How We Collect Data

We gather information through three primary channels:

Directly from you: Information you enter during registration, KYC verification, and support requests.
Automatically: Technical data collected via cookies and server logs when you interact with our platform.
Partner Providers: Data from our partner service providers used for payment processing and identity authentication.

Why We Use Data

Your data is used for specific, legitimate purposes:

Account Management: Creating and maintaining your secure profile.
Financial Transactions: Processing deposits and payouts accurately.
Verification: Confirming your identity and ensuring you meet the minimum age requirement.
Security: Detecting fraud, preventing multi-accounting, and protecting the platform.
Personalization: Improving your user experience based on your preferences.
Legal Compliance: Fulfilling obligations applicable to gambling operators in Malaysia.
Marketing: Sending promotions only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. We only share information with:

Service Providers: Technical, payment, and verification partners who keep the platform operational.
Legal Authorities: When required by applicable law or to respond to legitimate legal requests.

How We Protect Data

We implement robust security measures to safeguard your information:

Encryption: Data is encrypted during transit using industry-standard protocols.
Access Control: Internal access to sensitive data is strictly restricted to authorized personnel.
Isolation: Payment data is handled through isolated systems to enhance security.
Monitoring: Constant monitoring of systems to detect and prevent unauthorized access.

Cookies and Tracking

We use cookies to enhance your experience and secure your session. For a detailed explanation of the cookies we use and how to manage them, please visit our Cookie Policy.

Your Rights

You have several rights regarding your personal data, which you can exercise by contacting our support team via the channels available on this site:

Access & Correction: Request a copy of your data or correct inaccuracies.
Deletion & Portability: Request the deletion of your data or move it to another service.
Objection & Withdrawal: Object to specific processing or withdraw consent for marketing.

Note: Even after account closure, certain data must be retained to comply with gambling and anti-money laundering rules.

How Long We Retain Data

Personal data is retained for the duration of your active account lifecycle. Following account closure, we retain data only for the period required by applicable law in Malaysia to meet regulatory and legal obligations.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, the account will be terminated immediately. Parents or guardians who identify a minor's account should report it immediately via our Support page.

Cross-Border Transfers

To provide our services, some of our partner providers may operate outside of Malaysia. In such cases, we ensure that appropriate safeguards are applied to protect your data during these transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be published on this page. We recommend regularly checking the "Last Updated" date at the top of this page to stay informed about how we handle your data.

Contact Us

If you have any questions or concerns regarding your privacy, please contact our support team through the official channels available on our Support Page.